Privacy Policy

1. Introduction

Welcome to PhoneArmor ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website phonearmor.com (the "Site"), including any other media form, media channel, mobile website, or mobile application related or connected to the Site.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. By accessing the Site and/or purchasing our products, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

2. Information We Collect

We may collect information about you in various ways. The information we collect may include:

2.1 Personal Data

Personally identifiable information, such as your name, shipping address, email address, telephone number, and payment information that you voluntarily provide to us when you register with the Site, make a purchase, sign up for our newsletter, or participate in promotions or surveys. If you choose to share data about yourself via your profile, online chat, or other interactive areas of the Site, please be advised that all data you disclose in these areas is public and your data will be accessible to anyone who accesses the Site.

2.2 Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site. If you are using our mobile application, this information may also include your device name and type, operating system, phone number, country, and other similar data.

2.3 Financial Data

Financial information, such as data related to your payment method (e.g., credit card number, bank account details) that we may collect when you purchase, order, return, exchange, or request information about our products. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processors, and you are encouraged to review their privacy policies and contact them directly with questions.

2.4 Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

2.5 Third-Party Data

Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Process and fulfill your orders for our products
• Create and manage your account
• Send you promotional emails or newsletters if you have opted in to receive them
• Respond to your customer service inquiries and requests for information
• Process payments and prevent fraudulent transactions
• Administer contests, promotions, surveys, or other Site features
• Improve and optimize our Site, products, services, and marketing efforts
• Personalize your experience and deliver content and product offerings relevant to your interests
• Allow you to participate in interactive features on our Site
• Send you administrative emails regarding the Site, such as security or support and maintenance advisories
• Compile anonymous statistical data and analysis for use internally or with third parties
• Resolve disputes and troubleshoot problems
• Prevent potentially prohibited or illegal activities
• Enforce our Terms of Use

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.3 Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

4.4 Online Postings

When you post comments, contributions, or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

4.5 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.6 Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

5. Use of Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

We may use the following types of cookies:

• Necessary Cookies: Cookies that are essential for the basic functions of our website.
• Functional Cookies: Cookies that remember your preferences and enhance your experience.
• Performance Cookies: Cookies that help us understand how visitors interact with our website.
• Targeting/Advertising Cookies: Cookies that help us deliver more relevant advertisements.

You cannot opt-out of necessary cookies, but you can adjust your browser settings to block other types of cookies. Please be aware that if you disable or reject cookies, some features may not function properly.

6. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services, or applications that may be linked to or from the Site.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

8. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. No purpose in this policy will require us keeping your personal information for longer than the period in which customers have an account with us plus 7 years.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

9.1 Access and Update

You can review and change your personal information by logging into your account and visiting your account profile page.

9.2 Email Communications

You can opt out of receiving future emails from us by following the unsubscribe instructions provided in the emails you receive from us. However, we may still communicate with you regarding your orders and account information.

9.3 Your GDPR Rights (For EU Residents)

If you are a resident of the European Union, you have the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Withdraw consent

9.4 Your CCPA Rights (For California Residents)

If you are a California resident, you have the right to:

• Request disclosure of the categories and specific pieces of personal information we have collected about you
• Request deletion of your personal information (subject to certain exceptions)
• Opt-out of the sale of your personal information

We do not sell the personal information of users. We will not discriminate against you for exercising any of your CCPA rights.

9.5 Your Data Protection Rights (For International Users)

If you are located outside of the United States, you may have additional rights concerning your personal data under applicable laws.

To exercise any of these rights, please contact us using the contact information provided below.

10. Children's Privacy

The Site is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Site. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us using the contact information provided below.

11. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

12. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

PhoneArmor
11 Russell Corner
North Michaelton, NG5 1JR
United Kingdom
Email: privacy@phonearmor.com
Phone: +44 430 862 0434